Vafadari Komarolya D, nazmfar H, Nasiri P, Barakbaf N S, Vafadari Komarolya M. Assessing Expectations of Urban Park Services: Insights from Citizens and Experts. IJAUP 2025; 35 (2)
URL:
http://ijaup.iust.ac.ir/article-1-859-en.html
1- Department of Urban and Rural Planning, Faculty of Social Sciences, University of Mohaghegh Ardabili, Ardabil, Iran
2- Department of Urban and Rural Planning, Faculty of Social Sciences, University of Mohaghegh Ardabili, Ardabil, Iran , nazmfar@uma.ac.ir
3- University of Ferdowsi Mashhad, Mashhad, Iran
4- University of Zanjan, Zanjan, Iran
Abstract:
Urban parks play a critical role in enhancing the quality of urban life by offering a range of services. This study explores public expectations regarding services provided in urban parks, using a mixed-methods approach. Quantitative data were collected through a questionnaire completed by 481 participants, while qualitative insights were gathered via semi-structured interviews with 22 stakeholders. The analysis revealed that recreational and comfort-related services are the most valued features of urban parks. Participants emphasized the importance of soft landscapes, greenery, diverse and age-appropriate play equipment, walking paths, and spaces for popular group games. Additionally, there was strong support for incorporating intellectual and educational games to enrich the park experience and promote informal learning. Findings indicate that urban park planning should prioritize recreational and welfare functions, supported by thoughtful landscape design. Enhancing features such as green spaces, play diversity, and inclusive public areas can significantly improve user satisfaction and the overall functionality of urban parks. These insights can inform urban planners and designers in creating parks that better align with community needs and preferences.