en Urban Managment Urban Managment Research Paper Research Paper <p>Trust, along with transparency, is an important indicator of a satisfactory relationship between a government and the public. Considering transparency as the key to trust in government, the purpose of this paper is to postulate a link between transparency and trust taking into account satisfaction as a psychological factor. This paper tries to find the answer of these questions: &ldquo;Is there any significant relationship between institutional transparency and citizen trust? And what is the role of citizen satisfaction in this context?&rdquo; In order to investigate these questions, through survey method of research, this paper presents the results of an experiment (N=384) testing three hypotheses by statistical analysis which involve the relationship between institutional transparency, citizen trust and satisfaction. Tehran municipality is elected as a specific institution. This study found that transparency will significantly increase citizen trust, and satisfaction will play a significant role in the relationship between transparency and citizen trust. As well, trust will increase satisfaction. This study found that transparency and satisfaction play a substantial role in enhancing citizen trust. Furthermore, transparency and citizen trust play a significant role in enhancing citizen satisfaction. The results show that among background variables (gender, age, education, income and history of residence) the two variables, education and income have a week significant relationship with trust.</p> Transparency, Trust, Satisfaction, Tehran municipality. 131 139 http://ijaup.iust.ac.ir/browse.php?a_code=A-11-858-1&slc_lang=en&sid=1 Z. Davoudpour zdavoudpour@yahoo.com 180031947532846001451 180031947532846001451 Yes Zohreh Davoudpour, Assistant Professor, Department of Urban Planning and Design, Faculty of Architecture, Qazvin Branch, Islamic Azad University, Qazvin, Iran. M. Rezapour mariamrezapour@yahoo.com 180031947532846001452 180031947532846001452 No Maryam Rezapour, Ph.D. student, Department of Urban Planning and Design, Faculty of Architecture, Qazvin Branch, Islamic Azad University, Qazvin, Iran.